Roga Digital
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RD-008·Medical & assisted transport·Live · in production

Roga Digital · Roga Dispatch

Roga Dispatch

Dispatch, driver, and billing software for medical and assisted-transport companies — one calm system for the whole office.

Roga Dispatch replaces the whiteboard, the spreadsheet, and the phone tree with a live dispatch board, a driver app built for the road, automatic driver standing, and payor billing — sold to transport companies as one plan with unlimited trips and clients.

Context

In medical and assisted transport, a late ride isn’t an inconvenience. It’s a missed dialysis appointment, or someone stranded at a clinic door. Most small transport offices still hold the day together with a whiteboard, a spreadsheet, a group chat, and one dispatcher’s memory. Then billing week comes, and someone rebuilds every trip by hand to invoice each payor.

Roga Dispatch started in 2025 as a trip tracker for a single local medical-transport company. Running it day to day showed which parts every transport office needs, so we rebuilt it in 2026 as a multi-tenant product that any transport company can sign up for and run.

The product

This is the real application, rendered with sample data: the same components and layout dispatchers and drivers use every day. Select a preview to open the live demo in a new tab.

Cached copy

The dispatcher’s screen is built to be dense and calm at the same time:

  • A live dispatch board. Every trip, driver, and coverage gap on one screen, grouped by the hour and updated as the day moves. Problems such as an unassigned pickup or a driver running late rise to the top, so the office catches them before riders do.
  • Recurring trips that schedule themselves. Set a standing appointment once, such as dialysis three times a week, and its trips land on the board every week. Regular riders never get re-entered by hand.
  • Zones and rate sheets. Draw your service zones once and every trip gets an accurate fare automatically, with no per-ride math and no rate lookups.
  • Payor billing and invoicing. Coverage and zone rates apply to every trip, then roll up into payor invoices that match what you actually drove, with your company name on every invoice.
  • Online ride requests. A request form a transport company can embed on its own website, so new bookings arrive in the dispatcher’s inbox instead of on a voicemail.

Built for the road

Drivers don’t get a shrunken desktop app. They get a phone screen that answers one question, “what’s next?”, with big buttons to start, navigate to, and finish each trip.

Cached copy

Behind the driver app sits driver standing: a reliability score for every driver that moves with the incidents the office logs, from an accident to a rider’s compliment. When a score slips past a threshold, the system opens a disciplinary task for the office automatically, so accountability doesn’t depend on anyone remembering.

How it’s built

  • Front end: SvelteKit 2 with Svelte 5 runes, Tailwind CSS v4, and shadcn-svelte. Dispatcher and admin screens are desktop-first and information-dense; driver screens are mobile-first, with 44-pixel touch targets.
  • Data: Neon serverless Postgres with Drizzle ORM. Every company’s data is isolated by organization, and production schema changes ship only through committed migrations.
  • Auth and roles: Better Auth with role-based access for admins, dispatchers, and drivers. One person can hold several roles.
  • Automation: Vercel cron jobs generate recurring trips nightly and run the weekly standing assessment.
  • Hosting and monitoring: Vercel, with Sentry for errors in both the server and the browser.
  • Quality gates: Vitest and Playwright behind a ready script that runs before every change ships.

Try it yourself

The live demo is a working transport company, already full of trips, drivers, clients, and invoices. Launch it and you’re signed in as the dispatcher, with no sign-up. It resets on its own, so go ahead and assign, reschedule, and bill.

The previews above come from dedicated /preview/* routes on trips.roga.dev: the production UI backed by frozen sample data, with headers that let this site embed it. If trips.roga.dev is ever unreachable, the previews fall back to a cached snapshot captured at build time.

Outcome

  • Live and selling at trips.roga.dev, with one plan that includes everything: unlimited trips and clients, the board, the driver app, standing, and billing.
  • Grown from real operations. The product started as a tool for one transport office and grew from what that office needed every day.
  • Built and run end to end by us: product, design, development, hosting, and support from one place.

Run a transport company and want to see it with your own trips? Ask for a walkthrough.

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